By BB Webb
Being a decade in business I’ve found is no small feat. The delights certainly out number the hardships, though to covet a few hard won scars would be unrealistic and certainly point to no risks taken. I have my fair share.
I speak throughout the country to business owners, entrepreneurs and their employees. This includes women’s groups, college age folks, anyone who I might share a little about the ups, downs and ‘turn-arounds’ of building a successful business. Though I have no biological children of my own, I think growing and nurturing a business is not unlike raising children.
There are a plethora of books on growing businesses, and a few too on raising children, yet we all tend to dive in with our eyes half shut and our enthusiasm high! And why wouldn’t we, as passion is what takes us from one day to the next and it’s where we strive to spend our time, in our passion points!
So, when the first delight of having actually gotten the loan you need, or the first customer to take interest in your product or service or a potential employee answers your ad, you’re elated! ‘This can work!’ you hear yourself muttering. And then, ‘Wow’ when you receive your first kudos, ‘this was the best day of my life!’ You hang it on your wall, share with your stupendous team!
You’ve opened your doors to customers, you create jobs, people are liking what you offer and then your first hiccup. Someone wasn’t served tea at a function and the rains begin to fall. You’re stupefied that someone can become so angry with you for an unintentional error. ‘I’m so sorry’ you hear yourself say, ‘how might we make that up to you?’
And on and on it goes, the delight and challenge of expanding your vision, making policies stick, navigating governmental atrocities, assuring you are bringing in the right people to tend your business, your baby, working to grow your company to consistently exceed expectation, remain in the black, endeavoring to not kill yourself in the wake. As a parent has many sleepless nights, so too does a business owner, working to successfully navigate through changing and challenged economic times and the unexpected throes of working with people.
And as you do traverse the very, very good, the shockingly bad and the beautiful or nefarious people who come in and out of your life, you remember to express thanks for this opportunity you have, created for the purpose of doing good, for creating memories, jobs, goodwill in the community and to lift the bar for what excellence means.
And though owning a business, or raising children is not for everyone, certainly either choice not for those lacking true fortitude, it’s nonetheless a blessing to have the opportunity to creatively work for the betterment of all and to intend all good, despite the occasional tea being missed, or miscommunications which sometimes ensue. And at the end of the day, if the good you have achieved outweighs the bad, rest assured in a job well done!
I’m thrilled to be moving into our next decade of business at Carl House with the intention of doing more good, positively impacting more lives and exceeding even our own expectations!
View our video memories of then and now!
http://youtu.be/u7bNhEA4WTw (Under Construction, 2003)
http://youtu.be/u7bNhEA4WTw (A Decade in Business, 2013)
(Above photo by Derek Wintermute)