FAQs

Does Carl House have a vision and mission statement?
We certainly do, along with value or culture statements which we endeavor to follow as closely as we can. We consider this a guide for how we do things at Carl House. Our vision statement is simple, ‘to create extraordinary, memorable events.’ Our mission statement explains how we do that. To read our full vision, mission and culture statements, click here.

Does Carl House provide wedding direction?
Absolutely, it’s our business. Profession wedding direction is included in the ceremony package and pricing. Your Wedding Director will work hand in hand with you beginning three months in advance of your ceremony for overall planning. Three weeks before the event she will help finalize details and the flow of your ceremony and reception.

Our basic wedding package gives you up to 11 hours with your Wedding Director. This includes your one hour rehearsal and guidance during the day of the event. This is typically more than enough time, however we are more than happy to add additional hours at a nominal fee. Our office has detailed printed materials of the specific details of the range of our Wedding Direction Services.

You are more than welcome to bring in an outside Wedding Director. Our in-house Director will be present to assist!

How much time do we have for our rehearsal and when is it usually scheduled?
A one hour rehearsal is adequate and is typically scheduled the day before the wedding. This can be scheduled in advance at your convenience. Occasionally we will have to work around other events so we will be as flexible as possible. Please advise your guests to be punctual so that your ceremony can be rehearsed twice within the scheduled time. And do consider having your rehearsal dinner at Carl House where you can relax and spend more time with your wedding party and enjoy the privacy of the estate.

What happens if my garden wedding is “rained out”?
It will be just as elegant in our ballroom. We can move your ceremony with a minimum of three hours notice prior to your arrival time. Following the ceremony our wedding magicians will transform the ballroom for your reception while your guests enjoy drinks and hors d’oeuvres. An added note: we have excellent tent rental partners in case you’d prefer a backup plan for the garden.

What is included in the estate rental fee?
Unlike many wedding venues, Carl House holds only one event at a time so your guests can enjoy our home and the entire manicured four acres of the estate in privacy. Your rental fee includes our spacious grounds and gazebo setting, set-up of our outside ceremony chairs, tables, mahogany charivari chairs, table overlays and underlays, stemware, china, flatware, our house décor and post event cleanup. If you choose, also included are our centerpieces which consist of an ivory candle in a globe centered on an off-white silk hydrangea arrangement or inquire about our silk holiday centerpieces. For added appeal, we suggest consulting with our in-house floral designer for live centerpieces and both colorful and affordable options for your buffet table!

What are the sizes of your tables?
We provide 60″ rounds which comfortably seat 9 for a buffet and 8 for a formal sit down service. Our buffet is displayed on 6′ tables which are skirted and placed together. We also offer the choice of 48″ round ‘sweetheart’ tables which seat 6 people for buffet and accommodate 5 for a formal sit down meal. We are happy to offer highboy tables as well more suited for hors d’oeuvre receptions and to encourage your guests to mingle. Our beautiful wooden square grand piano sits statuesquely in the rear corner of our ballroom and serves as a beautiful wedding cake table (or musical accompaniment at your wedding). Typically our 48″ round tables are used for the groom’s cake display and service, and for the bride and groom’s private meal in the bridal suite after their ceremony.

What kind of linens does Carl House provide?
Floor length ivory underlays on our 60″ tables. We can also dress a small (48″) sweetheart table or an estate table in damask upon request. Specialty linen designs are available through our trusted linen partners and are a great option for adding your signature colors to the ballroom and for a heightened look of elegance. Ask our Wedding Specialist should you be interested in renting highboy tables and linens.

How many people can Carl House accommodate?
200-225 for a ballroom sit down dinner. We prefer to seat everyone for a buffet but we can accommodate 350 when a seat for everyone is not required. If you choose to add a tent 450 to 500 guests can be accommodated with an elegant tent arrangement with heaters if needed and special lighting. Seating varies depending upon whether or not you choose to have a dance floor, buffet placement and various other factors. Our Wedding Specialist will guide you through all the details.

Is Carl House decorated and may we bring our own decorations?
Of course, however, nothing may be attached to the walls. The Carl House stair decorations will remain unless you request to have it removed (there is a $250 removal and reinstallation fee). The illuminated trees on the mezzanine and ballroom mantle decorations can be removed upon request. Your Wedding Specialist will answer any other questions and see to all your requests.

What about additional time for extra photograph or a longer reception?
Schedule permitting, the estate is available at a rental fee of $100 per hour if your wedding is held at Carl House. If your wedding takes place elsewhere and you want to use our gorgeous estate as a backdrop the fee is $150 per hour. If you require extra time for your reception, and the estate is available, the fee is $395 per hour for additional time and includes the services of our Wedding Director. If you choose to keep your bar open during this time it will result in additional charges.

Can we bring the cake prior to our event rental time?
We do not offer cake storage facilities, therefore your cake must be delivered during your rental time.

We’d love to have our rehearsal dinner at Carl House but with a different look
& feel from the wedding.

But of course! Our Sales Team will be happy to discuss great options to give your rehearsal dinner its own menu and design flair.

Does Carl House decorate for Christmas?
Do we ever! We gear up for the holidays a week after Thanksgiving and typically remove the décor the first week of January. We’ll be happy to send you photographs of some of our most festive years…just ask!

What time should our guests arrive?
We request that no guests arrive earlier than 30 minutes prior to the ceremony. During pre-ceremony time the house is open exclusively to the bridal party and we ask that your guests respect that our staff is busy preparing for your event.

If more guests show up than we expected are we charged for them?
Our Event Manager and Wedding Director will perform a headcount during the ceremony and reception to confirm your guest count. Should that exceed the guaranteed number determined at your meeting three weeks prior to your event you will be charged a $10 surcharge for each additional guest along with the agreed upon food, beverage, service and tax charge for each guest. This applies to guests who are added after the guaranteed headcount and those who unexpectedly arrive on the day of the event. Our chef will do everything possible to accommodate surprise guests, however we do encourage you to double check your headcount, as unexpected arrivals create extra costs for you. Also, a reminder―you will not be able to decrease your headcount after the final number has been guaranteed at your three week meeting.

What is a typical timeline for a ceremony and reception?
Nothing is typical, always individual. Our Wedding Director will work with you one on one to determine scheduling and flow for your perfect day.

What is a service fee? Is it the same as a gratuity?
No, your service fee covers the performance of our trained kitchen and service staff in attendance at your event. Our servers are rigorously trained and know how to best serve you and your guests. A gratuity is not required.

Is there a cake cutting fee?
$1.50 per person covers the cost of providing plates, flatware and our cake cutting service. Our maximum charge is $150 or the cost to serve 100 of your guests. Additional guests are complimentary.

Do I have to pay the full fee for children?
No. There is no charge for children under the age of five. We are happy to provide special children’s meal upon request for a nominal fee. We can also make suggestions for entertainment for the children if you so desire.

What brand of coffee do you serve?
The Carl House signature coffee is from St. Ives Coffee Roasters in Gainesville and we receive raves each and every time it’s served.

What is the house wine?
More excellent choices. Our basic package features Copper Ridge wines which are available in Chardonnay, White Zinfandel and Merlot. Many other varieties are available in our premium and deluxe packages. Please ask our team for details and package pricing.

If there is food leftover can we take it with us?
Unfortunately health codes prohibit taking food off the premises except for the wedding cake.

Can we order snacks and drinks during set-up time?
Of course. We can provide soft drinks, wine or beer and light refreshments for the bride, groom and attendants in our upstairs suites. By law, clients are not permitted to bring in their own alcohol, beer, wine or champagne. We charge a mixer and bartender fee to accompany the alcohol you choose to serve. Ask your Sales Professional about our popular Specialty Drinks! By law, Carl House must handle all alcohol served.

Does Carl House have specialty kosher, vegetarian or other menus?
We can arrange to have kosher food brought into Carl House. We can provide any type of menu you would like including a recipe from your own kitchen that may have a special meaning or family tradition. Just ask!

How many cars can Carl House accommodate for parking?
Our parking lot can has a 200 car capacity. We do own an adjacent field for additional vehicles and shuttle services can be provided upon request.

Is there handicapped parking?
Yes. The ballroom and first level is completely accessible.

How many bathrooms do you have?
Plenty. Three unisex bathrooms on the first floor plus the Bride’s and Groom’s suites on the second floor. Our third floor has two bathrooms as well!

Does Carl House provide rentals of candelabras and other rental items?
Yes, and much more. We have a full list of rentals available to our clients including unity candles, kneeling benches, a podium, additional table, chairs, linens and more. Just let us know what you need and we’ll arrange it for you.

Does Carl House provide chair covers?
Yes, through our select linen partners who can accommodate your every whim. Carl House does have beautiful charivari mahogany chairs for you to use at no additional cost.

Other than weddings, what kind of events does Carl House host?
Almost anything you can think of: brunches, bridal luncheons, Mother’s Day celebrations, social gatherings, tradeshows, dinners, corporate meetings, holiday parties, anniversaries, birthdays, political gatherings, kosher Jewish events and corporate retreats. Our gardens and exquisitely appointed rooms offer endless possibilities. For our holiday parties we sometimes have several small parties in different parts of the house who share the same buffet and ballroom. Ask any of our team members about our periodic events for the public!

May we use our own vendors?
Certainly though we ask that you use our in-house catering and florals along with our chef and excellently trained wait staff. We have a tried and true list of Preferred Event Partners, but you are more than welcome to bring in vendors that you feel will help fulfill the vision you have for your special day. Please ask our Sales team or Wedding Director about our Preferred Select Vendor Packages created for your convenience and budget!

Outside vendors are required to complete an Event Partner contract which explains our policies at Carl House. A valid business license and proof of insurance are required of each vendor. The outside vendor contract is due at Carl House at the time of your final planning session, approximately three weeks before your event.

If you are asking friends to provide you with services, or uncertified vendors, we ask that you consider purchasing special event insurance to protect yourself from unforeseen damages. Please ask our office for details concerning special event insurance and why it may be the smart choice for you. We recommend R.V. Nuccio & Associates Insurance Brokers, Inc., at www.wedsure.com. Carl House receives no profit from your special event insurance but rather hopes it prevents unnecessary risk to you. Clients must sign an event partner contract if they are having friends or uncertified vendors supply services.

When can I have my rehearsal?
We recommend scheduling the rehearsal the day before the wedding if possible. We encourage our brides to have their rehearsal dinner at Carl House to ease travel confusion between different locations and make for a relaxed, joyous evening with friends and family. Or, we are happy to suggest other nearby rehearsal dinner locations. We also offer brunch service the day after your wedding for your out of town guests who choose to stay overnight at one of our nearby hotel partners.

After choosing Carl House, can I call in with questions?
Yes. You have 11 hours of time with our in-house Wedding Director which includes typically an hour at your three month and three week meetings, an hour for your rehearsal and seven hours at your event, (your Wedding Director will arrive a half hour before your arrivial and depart a half hour after your departure). You have approximately one extra hour to use for periodic calls or emails. Additional time with your Wedding Director is $95 an hour. If you have a question that just won’t wait, you may call your Wedding Director to schedule a time to talk or for a speedier reply you can e-mail her. In either case she will get back to you within 24 hours.

When did Carl House open and how many weddings have you had there?
After our extensive renovation, we hosted our first wedding on July 5, 2003. It was a very successful event, despite the pouring rain just 30 minutes prior to the ceremony. Our staff was able to rearrange the ballroom so that everyone had a perfect seat for the impromptu indoor ceremony.

As of January 2011, we have hosted approximately 642 beautiful, successful ceremonies and receptions!

If you have other questions which we have not answered here, please do not hesitate to call and inquire with the Carl House team or email us at info@carlhouse.com It is our pleasure to serve you!

Carl House - 1176 Atlanta Highway - Auburn, GA 30011 - (770) - 586-0095 - info@carlhouse.com